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公式動画＆関連する動画 [5 steps to providing email support - Step 4 Building the customer experience]
Discover how to build the customer experience in Zendesk’s “5 steps to providing email support” series. This episode covers email setup, custom branding, automations, and CSAT surveys. Learn how to streamline email workflows, boost agent efficiency, and deliver consistent, trustworthy communication. Watch to see how Zendesk helps teams enhance customer satisfaction through smart email support strategies.
Highlights include:
00:00 - Intro and agenda
04:57 - Understanding your default email support
08:21 - Email addresses
14:33 - Email notifications
42:31 - Email templates
47:51 - Q&A
Don't miss out and RSVP for our next delivery of this 5 steps series-Step 5: Final steps to go live
https://usergroups.zendesk.com/events/details/zendesk-zendesk-essentials-live-tutorials-presents-5-steps-to-provide-email-support-step-5-final-steps-to-go-live-1/
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