Hiring and retention have been major challenges for property management teams for years – long before other industries faced The Great Resignation. So how can property management teams improve the employee experience and boost retention? On this episode of The Top Floor, we’ll explore survey results from the 2023 Property Manager Hiring and Retention report and discuss opportunities for property management companies to bridge satisfaction gaps. Joining the podcast to discuss are Chiccorra Connor, Founder & CEO at Occupancy Heroes, and Sean Forster, Lead Product Marketing Manager at AppFolio. They share insights into their own experiences with managing teams and the data collected from our report to explore ways property management can improve on those all-important hiring and retention goals. Key Moments: • Why property management struggles to attract and hire top talent • Why retaining top talent is also difficult in this industry • The two roles that property management is struggling to fill • What the 2023 Hiring and Retention report shows • Why employee culture is about more than just positivity • What companies can do to boost employee satisfaction • Cost-effective ways to improve employee satisfaction • The three biggest areas of opportunity that emerged from the 2023 • Hiring and Retention report • How companies can help employees forge meaningful careers Key Links: • 2023 AppFolio Property Manager Hiring and Retention Report: https://www.appfolio.com/resources/library/employee-experience/opt-in • Connect with Chiccorra on LinkedIn: https://www.linkedin.com/in/chiccorra-connor-32aa851/ • Connect with Sean on LinkedIn: https://www.linkedin.com/in/seanforster/ #AppFolio #propertymanagement #propertymanagementemployees ✅ Find out more head to: https://www.appfolio.com/the-top-floor 🔴 Subscribe for more content on YouTube: https://www.youtube.com/user/appfolio?sub_confirmation=1 Follow us on Social: Instagram: https://www.instagram.com/appfolio/ Facebook: https://www.facebook.com/AppFolio/ LinkedIn: https://www.linkedin.com/company/appfolio-inc/ Twitter: https://twitter.com/AppFolio 🎧 Check out our podcast – The Top Floor on all the podcasting apps e.g. Apple Podcasts, Spotify, Amazon Music, Stitcher etc

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