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RingCentral AI Receptionist for SMS
RingCentral   2026-10-01 に公開
  Customer texts don’t always arrive during business hours. RingCentral AI Receptionist (AIR) for SMS responds in your shared inbox 24/7, answers common questions, and brin   ...more
How AI Helps Small Businesses Deliver Better Customer Experiences
RingCentral   2026-09-30 に公開
  Small businesses have always struggled to match the customer service that larger companies can offer because they have smaller teams and fewer resources. AI is closing t   ...more
How AI Is Giving Contact Center Supervisors 25 Hours Back Every Week
RingCentral   2026-09-30 に公開
  Contact center supervisors are getting significant time back every week across quality management, coaching, and scheduling thanks to AI, and leading CX teams are already   ...more
How This Mental Health Clinic Supports Patients 24/7 With RingCentral AIR Pro
RingCentral   2026-09-29 に公開
  Before AIR Pro, Axis Integrated Mental Health missed up to half of incoming patient calls, compromising their ability to deliver excellent care. Now, AIR Pro verifies pa   ...more
AI customer service that gets smarter with every call
RingCentral   2026-09-24 に公開
  RingCentral's AI suite handles customer service end-to-end and gets smarter with every call. Here's how each tool plays its part: - AI Receptionist (AIR) answers calls a   ...more
How Will AI Change the Role of Human Agents in the Contact Center?
RingCentral   2026-09-24 に公開
  Contact center teams haven't fundamentally changed how they operate in a long time. AI is starting to shift that, stepping in for the day-to-day calls so agents can give   ...more