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How YMCA of San Diego Uses Agentforce to Give Busy Families Instant Support
Salesforce   2026-03-09 に公開
  The YMCA of San Diego County is leveraging Agentforce to ensure every member of its diverse community can access life-changing programs. By providing 24/7 assistance and   ...more
How Salesforce Trains Teams for the AI Era
Salesforce   2026-03-06 に公開
  The @salesforce Workforce Development team is building an AI-ready workforce through Trailhead (Salesforce's free online learning platform), mentoring, and AI upskilling.   ...more
Introducing a new metric: Agentic Work Units (AWUs)
Salesforce   2026-03-06 に公開
  For the past two years, AI success has been measured in tokens. But that's an incomplete picture. Tokens only measure how much AI talks. They don’t measure how much wor   ...more
AI Can Find the Word, But Can It Find the Meaning? | Salesforce
Salesforce   2026-03-05 に公開
  Imagine a library where every book is organized by title, yet you need to understand a complex topic from several different perspectives. That's the current state of busi   ...more
How to Boost Website Conversion with Salesforce Agentforce
Salesforce   2026-03-05 に公開
  Discover how Salesforce reimagines online interactions for smarter, more efficient, and more personalized web experiences that improve customer experiences and employee e   ...more
3 Pillars to Predictable Sales Growth
Salesforce   2026-03-04 に公開
  Ever wonder how @salesforce manages its own global sales forecasting with such high accuracy? Get a behind the scenes look at the exact people, processes, and data tools   ...more