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5 ways AI is transforming retail customer service
Zendesk   2026-08-28 に公開
  Learn how AI helps retailers deliver faster, more personalized customer service across every channel. 🌟 About this video: Retail customer service includes the support bu   ...more
What is agentic AI? How AI agents transform customer service
Zendesk   2026-08-28 に公開
  What is agentic AI? Learn how AI agents plan, reason, and complete complex customer service tasks autonomously. 🌟 About this video: Agentic AI is changing how customer s   ...more
Arajet scales customer support with Zendesk AI | Zendesk customer story
Zendesk   2026-08-27 に公開
  @arajetairlines, the fast-growing airline serving travelers across the Americas, uses #ZendeskAI to automate customer support, improve agent productivity, and deliver fas   ...more
Group approver: Assign approval requests to a team | What’s New
Zendesk   2026-08-25 に公開
  Say goodbye to approval bottlenecks by assigning requests to a group instead of a single individual. With group approver, any member of the designated group can review an   ...more
GitHub transforms employee support with Zendesk | Zendesk customer story
Zendesk   2026-08-21 に公開
  @GitHub uses Zendesk to power intelligent service management across IT, HR, workplace, and customer support. In this video, Stanley Avelino, Senior IT Support Manager a   ...more
How Envato cut first response time and achieved 45%+ automated resolutions | #ZendeskAI agents
Zendesk   2026-08-20 に公開
  The global creative marketplace behind @envato Elements and Envato Market serves 2 million+ users, with a support team of around 50 people handling 23,000+ tickets a mont   ...more