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Transform your internal support with Zendesk AI Agents
Zendesk   2026-05-20 に公開
  Discover how Zendesk employee service AI agents provide instant, departmental-wide support by delivering accurate answers from trusted knowledge sources while strictly en   ...more
IT asset management demo | Zendesk
Zendesk   2026-05-20 に公開
  Zendesk IT Asset Management (ITAM) streamlines critical device workflows, from automating new hire onboarding to securing lost devices with remote-wipe protocols. It also   ...more
Quality Score: Measure service quality across 100% of conversations | Zendesk
Zendesk   2026-05-20 に公開
  Quality Score (QS) evaluates service quality and customer experience across 100% of interactions, so teams can spot quality gaps fast and continuously improve both human   ...more
Introducing Zendesk Copilots: Copilot for every role in service
Zendesk   2026-05-20 に公開
  Introducing Zendesk Copilots, proactive AI assistants built for the humans doing the hardest work in service. ✨ Agent Copilot: guidance for the hardest conversations ⚙️   ...more
Introducing Zendesk IT asset management
Zendesk   2026-05-20 に公開
  Imagine one platform for your tickets, assets, and actions. Actually, you don't have to imagine it anymore. Zendesk IT Asset Management is generally available, bringing   ...more
LLM Channels: ChatGPT | Zendesk
Zendesk   2026-05-20 に公開
  This video shows how ChatGPT can now function as another service channel for customers. Brands can provide governed answers and approved actions in ChatGPT to ensure thei   ...more