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How Zendesk Specialized AI Agents automate refund requests and sales out of the box
Zendesk   2026-09-21 に公開
  Your business isn’t generic — and your AI agents shouldn’t be either. In this demo, Mike Keohane (Senior Director, Product Management) breaks down how Zendesk Specialize   ...more
AI agents that actually get work done | Zendesk Specialized Agents
Zendesk   2026-09-18 に公開
  Your business isn't generic, so your AI agents shouldn't be either. Zendesk Specialized Agents are built to reason, make decisions, and complete real work — so you can   ...more
Turn shopper questions into sales with Specialized Agents | Zendesk
Zendesk   2026-09-18 に公開
  See how Zendesk Specialized Agents help retailers turn shopper questions into sales. The Commerce Agent understands shopper needs, recommends the right product, and hel   ...more
Five Iron Golf unifies customer support with Zendesk | Zendesk customer story
Zendesk   2026-09-17 に公開
  Five Iron Golf, the indoor golf and entertainment company, uses Zendesk to bring voice, ticketing, and customer interactions together in one platform. In this video, Br   ...more
How to create Custom Agents | Zendesk demo video
Zendesk   2026-09-15 に公開
  Tailor AI agents to fit your business. Create Custom Agents for the policies, processes, and exceptions unique to your team. With Zendesk’s Agent Builder, describe eac   ...more
Prevent fraudulent returns with Specialized Agents | Zendesk
Zendesk   2026-09-14 に公開
  Not every return is what it seems. 👀 More than $76 billion is lost to fraudulent returns and claims every year. See how Zendesk Specialized Agents use risk signals, cust   ...more