Episode 2 explores how small business owners can find the right team – and empower and motivate them to reach their highest potential. It starts with understanding their key motivations, along with accommodating varying work styles, according to Adair Curtis, co-founder and CEO of design company JSN Studio in Los Angeles. At Chicago-based Ink Factory, founder and COO Lindsay Wilson says bringing in “lifelong learners” helps the business thrive – with co-founder Ryan Robinson noting personality matters as much as skills. Matt Satter and Christian Klein, co-founders of Austin-based architectural company Drophouse, developed and cultivated their team over 10 years, securing people who push boundaries and love a challenge. Understanding and supporting employees from the start can help a company soar. Watch more episodes of Business Class. https://www.americanexpress.com/en-us/business/trends-and-insights/solutions/series Available on Prime Video and Roku. #AmexBusiness » Subscribe to the Amex YouTube Channel: http://bit.ly/SubscribeAMEX About: American Express is a global service company, providing customers with exceptional access to charge and credit cards, insights and experiences that enrich lives and build business success. Get up close to the passionate lives of rising artists, a new wave of entrepreneurs, and everyday people. Join us for everyday inspiration on the official American Express YouTube channel. More from American Express! Website: https://www.americanexpress.com/ Instagram: https://www.instagram.com/americanexpress/ Twitter: https://twitter.com/AmericanExpress Facebook: https://www.facebook.com/AmericanExpressUS LinkedIn: https://www.linkedin.com/company/american-express Business Class: Episode 2 Staffing Up | American Express https://www.youtube.com/watch?v=zVSw8hRAKcc

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