As AI agents become a more significant part of enterprise operations, knowing where your AI units are going is no longer optional. Without visibility into how AI is being used across your organization, it is nearly impossible to accurately forecast spend, identify inefficiencies, or ensure usage is aligned with your business goals. In this demo, we walk through the new Box AI Insights Dashboard, available to all organizations with access to Box AI in the admin console. Here is what the dashboard gives IT and operations leaders: AI queries over time: Identify usage patterns and flag unusual spikes before they become overages AI units consumed: Track monthly consumption against your quota with a clear view of chargeable versus non-chargeable usage AI consumption by product: See where Box AI is most heavily leveraged across your organization, including Box Extract and Box Automate AI consumption by agent: Identify which agents are driving the most value and which may be creating inefficiencies AI usage by user: Understand who is leading AI adoption and whether high usage represents productivity or waste AI consumption report: Download a detailed breakdown of past usage for budgeting and forecasting purposes The dashboard provides a 90-day lookback on AI activity, giving teams the data they need to make informed decisions about how to scale AI responsibly and cost-effectively across the enterprise. This is part of Box's ongoing commitment to helping organizations deploy AI with confidence, with the visibility and control needed to optimize usage and maximize ROI. FAQs: Q: Who has access to the Box AI Insights Dashboard? A: The AI Insights Dashboard is available to all organizations with access to Box AI. Admins can find it in the admin console under the new AI insights tab. Q: What is the difference between AI queries and AI units consumed? A: AI queries tracks all queries made to Box AI, while AI units consumed specifically tracks the consumption that counts toward your monthly quota. Monitoring both gives a complete picture of AI activity across your organization. Q: How far back does the dashboard go? A: The dashboard provides a 90-day lookback on AI activity. For dates further back, admins can download the AI consumption report. Q: What is the AI consumption report? A: The AI consumption report provides a detailed breakdown of past AI unit consumption across your organization. It is especially valuable for projecting future AI unit consumption and building accurate budgets. Q: What does AI consumption by agent show? A: This chart shows how much AI each agent in your organization is consuming, broken down by chargeable and non-chargeable usage. A high-consuming agent could indicate it is particularly valuable, or it could highlight inefficiencies worth investigating. Q: Can I see chargeable versus non-chargeable usage separately? A: Yes. The AI usage by product chart includes a toggle that lets admins switch between chargeable and non-chargeable usage, giving a full and accurate picture of what is counting toward your monthly quota. Q: What should I do if I see an unusual spike in AI usage? A: The AI queries over time and AI units usage charts are the best starting points for investigating spikes. From there, the AI consumption by agent and AI usage by user charts can help narrow down which agent or user is driving the increase.

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