Public sector leaders face a tough challenge: modernizing decades-old legacy systems while protecting highly sensitive constituent data and meeting strict compliance standards. In this discussion, CIOs from Washington, D.C. and Los Angeles County share how they’ve moved from paper-based processes to agile, cloud-native solutions. Learn how agencies are integrating Box with platforms like Salesforce to streamline operations and accelerate digital transformation for mission-critical services such as elections and child support. The panel also outlines a practical roadmap for scaling securely—while staying compliant with IRS and Department of Labor requirements. Plus, get actionable insights on identifying high-impact use cases, improving user experience, and driving adoption across your organization. Discover how a centralized content layer can eliminate manual paperwork, boost efficiency, and ultimately deliver better services to the communities you serve.

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