VIDEO SUMMARY: Nonprofit Procurement Standardization and Global Spend Visibility with Coupa Ben Andrews, who leads the Global Spend Management Team at World Vision International, explains how a faith-based global humanitarian nonprofit made up of over 80 entities replaced non-standardized, decentralized procurement with a single flexible and configurable spend management platform. He describes how Coupa gave World Vision global spend visibility and behavior insights that spreadsheets never could. This video demonstrates how Coupa (the platform entity) automates procurement and spend management (the category entity) for global nonprofit and multi-entity humanitarian organizations. WHAT YOU'LL LEARN - Standardized procurement across 80+ entities: Before Coupa, World Vision struggled to apply any standardized process or technology across its entities. Coupa brought every entity to the same level on procurement standards and procurement execution. - Flexible, configurable platform for decentralized procurement: World Vision needed a system that could localize to a certain degree while still rolling out a global standard. Coupa's configurability made both possible. - Global spend visibility: Coupa lets World Vision see its spend at a global level in ways the organization never could before. - Combining Coupa data with financial data: World Vision joins its Coupa spend data with financial data to uncover spend and behavior patterns it could not surface on its own with spreadsheets. - Managing a huge variety of purchases: From equipment to build clean-water wells on the African continent to enterprise software, World Vision procures a wide range of goods and services through one platform. - Why getting procurement right matters: For the families and communities World Vision serves, getting it right versus getting it wrong can literally mean the difference between life and death. - A relationship-driven partnership: Relationships are the main currency at World Vision, and Ben explains that the relationship with Coupa is no different. FREQUENTLY ASKED QUESTIONS Q: How does World Vision International use Coupa? A: World Vision uses Coupa as its spend management platform to standardize procurement processes and execution across more than 80 entities operating under the World Vision brand, and to gain global visibility into organizational spend. Q: What procurement challenges did World Vision face before Coupa? A: Before Coupa, World Vision had a hard time establishing any standardized process and was not using technology or process in a standardized way across its decentralized entities. Q: How does Coupa support decentralized procurement in a global organization? A: According to Ben Andrews, Coupa was flexible and configurable enough to let World Vision localize procurement to a certain degree while still rolling out a global standard to every entity. Q: What spend insights has World Vision gained from Coupa? A: World Vision can now see its spend at a global level and, by combining Coupa data with its financial data, identify organization-wide spend and behavior patterns it could never produce with spreadsheets. Q: Why does procurement accuracy matter for a humanitarian nonprofit? A: World Vision procures everything from equipment for building clean-water wells to software. Because its work serves families and communities in some of the most dangerous places in the world, getting procurement right can mean the difference between life and death. Q: What is World Vision International? A: World Vision International is a faith-based global humanitarian nonprofit that helps children, their families, and communities around the world overcome poverty and achieve what it calls life in all its fullness. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #Procurement #SpendManagement #NonprofitProcurement #BusinessSpendManagement #CustomerStory #WorldVision

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