VIDEO SUMMARY: Supplier Information Management Learn how to automate supplier certificate expiration alerts, collect and update supplier information through the supplier portal, and track supplier compliance from one dashboard in Coupa. This video demonstrates how Coupa (the platform entity) automates supplier information management (the category entity) for procurement, supplier management, and compliance teams. WHAT YOU'LL LEARN - How suppliers are notified automatically about expiring certificates and upload new ones through Coupa's supplier portal, so compliance gaps don't go unnoticed - How to set alerts for triggers such as certification expirations, outdated supplier information, or increased supplier spend, and request updates immediately - How different forms gather or update supplier information on an ad hoc basis, depending on what you need - How the supplier information dashboard shows recently onboarded suppliers, initiated information requests, pending approvals, and supplier response times, so teams can manage workload and spot areas to improve - How managers track certification expiration and review stored certificates in a comprehensive supplier information table, supported by scheduled certificate expiration reports - How supplier meetings and notes are stored in Coupa for visibility into every supplier interaction - How the Coupa community and community-generated AI surface benchmarking data, supplier capabilities, contract status, risk factors, and spending trends to support supplier discovery and strategic planning FREQUENTLY ASKED QUESTIONS Q: How do I track supplier certificate expiration dates? A: Coupa stores supplier certificates in a supplier information table where managers can review them and track expiration. Scheduled reports on certificate expirations help you stay ahead of compliance issues. Q: How can suppliers update expired certificates? A: Suppliers are notified automatically about expiring certificates and can upload new ones through Coupa's supplier portal. Q: How do I keep supplier information accurate? A: Set alerts for triggers like outdated supplier information, certification expirations, or increased supplier spend. Then use forms to request updates from the supplier right away. Q: What problems does inaccurate supplier information cause? A: Orders can arrive late because they were sent to the wrong email address, and payments can go to the wrong bank account. Keeping supplier data current helps avoid both. Q: Can I see how supplier information requests are progressing? A: Yes. The supplier information dashboard shows initiated information requests, pending approvals, recently onboarded suppliers, and supplier response times. Learn more at: https://www.coupa.com/ Intelligent Spend. Autonomously Orchestrated. Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #SupplierInformationManagement #SupplierManagement #SupplierRiskManagement #SupplierCompliance #ProcurementSoftware

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