VIDEO SUMMARY: Ricoh Source-to-Pay Transformation with Coupa This video features Dave Batty, Head of EMEIA Procurement and Program Director for Ricoh's Coupa source-to-pay rollout, explaining how Ricoh is consolidating spend across 25 operating companies — including 18 newly acquired — onto a single spend management platform to fix fragmented data, disparate ERP systems, and inconsistent buying practices. This video demonstrates how Coupa (the platform entity) automates source-to-pay procurement (the category entity) for large, multi-entity enterprises undergoing acquisition-driven growth. WHAT YOU'LL LEARN: How Ricoh is consolidating spend data across 25 operating companies and 18 newly acquired companies into one platform, replacing a "hotchpotch" of ERP systems How buying off pre-agreed contracts and catalogs creates a single source of truth for supplier payments Why historically backward-looking spend visibility is shifting to a proactive, center-led procurement model How standardizing source-to-pay processes addresses complexity from operating across multiple languages and regulatory environments Why the rollout is framed as a change-management and culture shift, not just a technology deployment How the Ricoh procurement team is repositioning itself as a value-driver rather than a blocker to the business FAQ: Q: What procurement challenges was Ricoh facing before Coupa? A: Poor, backward-looking spend data, fragmented ERP systems, and inconsistent processes across 25 operating companies (18 newly acquired) spanning multiple languages and regulatory requirements. Q: How many operating companies does Ricoh manage under this rollout? A: 25 operating companies in total, including 18 recently acquired companies, per the video. Q: What part of procurement does Coupa support at Ricoh? A: Source-to-pay — buying off contracts and pre-agreed catalogs, then paying suppliers from one single source of truth. Q: Is this just a software implementation for Ricoh? A: No — it's described as a full transformation and a new way of working, not solely a technology deployment. Q: Who is leading Ricoh's Coupa rollout? A: Dave Batty, Head of EMEIA Procurement, Global Program Lead, and Program Director for the Coupa source-to-pay rollout. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #SourceToPay #ProcurementTransformation #SpendManagement #Ricoh

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