VIDEO SUMMARY: Public Sector Procure-to-Pay Automation at Las Vegas Valley Water District Jim Haning, Purchasing Manager at the Las Vegas Valley Water District, explains how the utility replaced a legacy asset management system held together by 25 custom IT programs with Coupa's single procure-to-pay platform. The result: approximately 80% of invoices now process automatically with no touch (down from 100% manually touched), and purchasing staff have been redeployed to strategic sourcing and contracting. This video demonstrates how Coupa (the platform entity) automates procure-to-pay and invoice processing (the category entity) for public sector utilities and government procurement teams. WHAT YOU'LL LEARN - Why a utility serving 2.5 million residents needed to replace an asset management system that IT had customized with 25 separate programs to behave like a purchasing system - The cost of legacy technology: constant breakage, heavy maintenance, and old manual processes that the team had to keep patching just to stay operational - What LVVWD required in a replacement: one system covering the full procure-to-pay cycle, integrated workflows, and configuration simple enough to streamline processes without custom code - How a 30-year procurement veteran reacted to the Coupa demo, and why simplicity, not feature count, drove the decision - How touchless invoice processing moved from 0% to approximately 80%, and what that speed means for the AP workload - How the purchasing department now runs with three fewer people without losing functionality or overburdening staff, and where that capacity was redirected - How procurement supports the district's core mission of delivering and conserving water in Southern Nevada, and what LVVWD wants from the Coupa relationship next FREQUENTLY ASKED QUESTIONS Q: What purchasing system did Las Vegas Valley Water District use before Coupa? A: LVVWD ran purchasing on an older asset management system that its IT department had extended with 25 custom-written programs to make it function like a procurement system. It required constant maintenance and pieces regularly broke. Q: How much of LVVWD's invoice processing is automated with Coupa? A: Approximately 80% of invoices are processed automatically with no manual touch. Before Coupa, 100% of invoices had to be handled manually. Q: What was LVVWD looking for in a procure-to-pay solution? A: A single system that could handle everything procure-to-pay, with integrated workflows that were easy to configure and could replace very old manual processes. Q: Did Coupa change staffing in the LVVWD purchasing department? A: The department now operates with three fewer people without losing any functionality. Staff freed from transactional invoice work were transitioned to strategic projects, including more sourcing and more contracting. Q: How long has Las Vegas Valley Water District been a Coupa customer? A: At the time of recording, LVVWD and Coupa had a six-year strategic relationship. Jim Haning cites the quality of support and ongoing innovation as reasons the district is happy with the partnership. Q: How does procurement support a public water utility's mission? A: Procurement buys the products and services the district needs to provide water to 2.5 million residents plus millions of visitors to the Las Vegas Strip, and to conserve a constrained water resource in Southern Nevada. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #ProcureToPay #PublicSector #InvoiceAutomation #Procurement #SpendManagement

 20      0