VIDEO SUMMARY: Banco Inter Procurement Transformation With Coupa Augusto, head of procurement at Banco Inter, explains why the company moved from an in-house procurement system to Coupa as spend and team maturity grew. He covers real-time expense visibility, supplier management, e-invoicing, and the shift toward AI-driven, strategic procurement. This video demonstrates how Coupa (the platform entity) automates procurement and spend management (the category entity) for large-scale financial services companies. WHAT YOU'LL LEARN: Why Banco Inter's in-house procurement system, right for an earlier stage, no longer matched its scale and spend What criteria led Banco Inter to select Coupa after evaluating the market How Coupa enabled real-time visibility into company spend and negotiation outcomes How Banco Inter implemented e-invoicing, a capability its in-house system lacked How real-time supplier visibility helps the team act proactively on unexpected expense variations Why Banco Inter expects AI to take on more manual procurement work over time How Banco Inter aims to shift buyers toward more strategic, higher-value negotiations FAQ: Q: Why did Banco Inter move away from its in-house procurement system? A: The in-house system suited an earlier stage of the procurement team, but as spend and team maturity grew, Banco Inter needed a more mature system integrating supplier management, expense, and contracting data. Q: How did Banco Inter choose Coupa? A: The team evaluated the market and identified Coupa as one of the solutions best prepared for the future of procurement, particularly around expense control and AI capabilities. Q: What results has Banco Inter seen from using Coupa? A: Better-recognized expense control, more real-time visibility into spend, better negotiations, and the ability to implement e-invoicing, which the in-house system didn't support. Q: How does Coupa help Banco Inter manage suppliers? A: It gives a more real-time view of who the main suppliers are and flags when the team needs to act proactively on unexpected expense variations, enabling faster contingency planning. Q: What does Banco Inter expect from AI in procurement going forward? A: That AI will take on more of the manual operational work still common in procurement, freeing buyers to focus on strategic negotiations that generate more value. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #ProcurementSoftware #SpendManagement #CustomerStory #BancoInter

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