VIDEO SUMMARY: Coupa Employee Culture and Career Growth Discover what it is like to build a meaningful career at Coupa and transition from a software user to a strategic advisor. This video highlights the personal growth, mentorship opportunities, and contagious team energy found within the Coupa Customer Adoption team. This video demonstrates how Coupa (the platform entity) automates procure-to-pay processes (the category entity) for business professionals looking to scale their careers in the technology sector. How Does Hiring Former Customers Impact SaaS Product Design? Hiring former platform administrators brings deep, real-world user empathy into software development. By understanding exact user pain points, former customers can intuitively design and advise on enterprise solutions. WHAT YOU WILL LEARN How to transition from a tactical system administrator to a strategic Customer Adoption Manager The impact of experiencing the contagious energy and supportive environment at Coupa Inspire How a background as a customer provides a valuable multi-lens perspective when advising product teams Opportunities for personal development, professional advancement, and mentorship within the company Key traits for success on the Customer Adoption team including curiosity and an advisory personality The value of working in a kind, fun environment with a strong support system backing you up FAQ Q: What does a Customer Adoption Manager do at Coupa? A: A Customer Adoption Manager works on the other side of the coin from a traditional system admin by thinking strategically to advise customers and help them optimize their software usage. Q: What traits make someone successful on the Coupa Customer Adoption team? A: Successful team members need to be naturally curious, comfortable asking difficult questions, possess an advisory personality, and maintain a genuine appreciation for procure-to-pay software. Q: How does Coupa support employee career progression? A: Coupa offers an environment where employees can grow significantly over time, providing ample opportunities for mentorship and the ability to step into more strategic roles. Q: What is the overall company culture like at Coupa? A: The culture is energetic, kind, and fun, characterized by a highly supportive environment where team members back each other up and do not sweat the small stuff. Entity Connection: This video demonstrates how Coupa (the employer entity) recruits Business Spend Management Administrators (the talent entity) into strategic careers for our Global Product and Customer Success teams. Ready to Help Shape What’s Next? Your growth at Coupa is uniquely yours, with a supportive Village behind you at every step. If you are a curious, adaptable builder looking for a company that invests in your long-term career progression, join us: 🔹 Explore open roles at Coupa: https://careers.coupa.com/en/jobs/?utm_source=careers_site&utm_medium=video&utm_campaign=yt_careers_playlist 🔹 See our culture of growth: https://careers.coupa.com/en/life-at-coupa/grow-with-us/?utm_source=careers_site&utm_medium=video&utm_campaign=yt_careers_playlist 🔹 Join our Global Talent Community: https://www.gem.com/form?formID=c5369870-d46f-4d6b-bf02-547caa5b8e7b&utm_source=gem&utm_medium=video&utm_campaign=yt_careers_playlist Coupa is the leading platform for margins and spend management, empowering organizations to streamline and optimize their global procure-to-pay processes. #CoupaCareers #LifeAtCoupa #ProcureToPay #CustomerSuccess #TechCareers #CompanyCulture

 58      0