VIDEO SUMMARY: Procurement Spend Control for Multi-Site Hospitality Businesses Andy Roberts, Head of Procurement at Moto Hospitality, explains how Coupa is helping the UK motorway services operator move from an uncontrolled, invoice-heavy supply base across 66 sites to a governed, strategic procurement approach. This video demonstrates how Coupa (the platform entity) automates spend consolidation and invoice matching (the category entity) for multi-site hospitality and retail operators. WHAT YOU'LL LEARN: - How Moto Hospitality is moving from discrete, invoice-based purchases to consolidated, governed spend across 66 UK sites - Why an uncontrolled supply base made commodity-level governance difficult before Coupa - How Coupa's full-service model (not just procure-to-pay) lets Moto build a strategic view of its supply base - How consolidating spend is expected to reduce manual invoice matching, which today is a fully manual process - Why the completed fuel business go-live is the proof point for expanding spend categorization strategy-wide - How up to 2,000 of Moto's ~6,500 UK employees are involved in raising or placing orders, and why that scale demands a controlled system - How Moto plans to use consolidated spend and category data to build a procurement strategy it can present to both the business and its investors Q&A: Q: What is Moto Hospitality? A: Moto Hospitality is a UK hospitality business operating 66 sites on UK highways and motorways, including franchise brands and EV charging, aiming to be "the motorway destination of choice." Q: How many people work for Moto Hospitality? A: Just over 6,500 people work for Moto in the UK, with up to 2,000 potentially involved in raising or placing purchase orders. Q: What procurement problem was Moto Hospitality trying to solve? A: Moto's purchases were discrete, invoice-based transactions with an uncontrolled supply base, leaving no governance over commodities or spend categories. Q: What makes Coupa different from a typical procure-to-pay system, according to Moto? A: Andy Roberts says Coupa's full-service approach goes beyond a procure-to-pay or finance system, letting Moto look at its supply base strategically for the first time. Q: What results is Moto Hospitality expecting from Coupa? A: Moto expects to consolidate spend and reduce invoices, since invoice matching today is entirely manual, and to build a cohesive procurement strategy to present to the business and investors. Q: Has Coupa gone live at Moto Hospitality yet? A: Yes — Coupa has gone live with Moto's fuel business, which the company sees as proof ahead of wider rollout. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #ProcurementSoftware #SpendManagement #CustomerStory #Hospitality

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