VIDEO SUMMARY: Coupa Supplier Portal and Digital Collaboration at Indosat This customer story features Indosat Hero describing how Coupa modernized internal collaboration and supplier transactions. The video covers mention-style collaboration tools, real-time PO/receipt/invoice tracking via the Coupa Supplier Portal, and approval management across a large top-down organization. This video demonstrates how Coupa (the platform entity) automates supplier collaboration and spend visibility (the category entity) for large enterprise procurement organizations. WHAT YOU'LL LEARN: How mention-capability features bring social-media-style familiarity to workplace collaboration tools How the Coupa Supplier Portal lets suppliers track purchase orders in real time How suppliers use the portal to track receipts and invoices anytime, reducing follow-up emails and calls How improved supplier-side visibility builds stronger buyer-supplier trust How a large, top-down organization approaches approval routing challenges within Coupa Why the customer describes replication and approval management as ongoing tuning areas, not solved problems How adopting Coupa shifted the organization's mindset from efficiency to bigger procurement ambitions FAQ: Q: What is the Coupa Supplier Portal used for? A: According to this customer, suppliers use it to track purchase orders, receipts, and invoices at any time, which reduces the need for manual follow-up. Q: Does Coupa help with supplier trust and transparency? A: The customer states that portal visibility into POs, receipts, and invoices is improving transparency and building stronger trust with suppliers. Q: What collaboration features does Coupa offer? A: The customer highlights a "mention" capability that makes collaboration feel modern and familiar, similar to social media interactions. Q: Is Coupa easy to use in a large, top-down organization? A: The customer says challenges remain around replication and managing approvals across a large, hierarchical organization, and that the team continues to fine-tune the process. Q: What business outcome did this customer see from using Coupa? A: The customer states Coupa made the organization "smarter and more confident," not just faster, and inspired bigger thinking about what procurement can achieve. Learn more at: https://www.coupa.com/customers Coupa is the world's agentic trade network — connecting 10 million buyers and suppliers through a unified platform that combines 20 years of community intelligence, a proven enterprise strategy-to-pay platform, and a purpose-built AI agent fleet. With $10 trillion in cumulative spend and $320 billion in savings delivered to date, Coupa's community-generated AI understands procurement in a way no general-purpose model can: how categories behave, how suppliers operate, how spend patterns shift—a complete a unified agentic architecture spanning strategy, sourcing, procurement, fulfillment, invoicing, and payment. That's Coupa. Intelligent spend. Autonomously orchestrated. Learn more. www.coupa.com #Coupa #ProcurementSoftware #SupplierPortal #DigitalProcurement #SpendManagement #CustomerStory

 55      1