Discover Salesforce’s vision for the Agentic Enterprise and the trusted capabilities that make it possible. Learn how context, agency, action, governance, security, and AI control come together to help businesses deploy AI agents with greater confidence and scale. See how Salesforce is helping organizations connect trusted data, AI, and automation across the enterprise to drive smarter decisions, stronger customer experiences, and measurable business outcomes. Learn more about Agentforce: https://www.salesforce.com/agentforce/ Check out our guide to AI agents: https://www.salesforce.com/agentforce/ai-agents/ Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Chatpers: 0:00 The age of AI transformation 2:56 Challenges in the AI era 6:21 The concept of an AI harness 9:27 Expert insights on AI implementation 13:26 Salesforce enterprise AI harness 20:01 Real-world customer success 23:30 Visionary demo: AI harness in action 30:24 Deep dive into harness mechanics 41:30 Strategy for the agentic future _______ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Continue your learning journey on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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