What if every home cook had their own personal sous chef? In the world of high-end culinary retail, the magic isn't just in the tools—it’s in the confidence to create something extraordinary. @Williams-Sonoma has always been a leader in kitchen excellence, and now, with the help of @salesforce Agentforce, they are bringing a new level of personalized support to every customer’s home. The Agentic Enterprise at Williams-Sonoma isn't about replacing the human touch; it’s about amplifying it. With Agentforce, Williams-Sonoma provides a tireless digital partner that is always ready to help. Whether it’s perfecting a complex recipe, mastering a new cooking technique, or finding the exact tool needed for a holiday feast, every answer is now at the customer’s fingertips. This AI-powered assistant handles the research and the technical "heavy lifting," so that the customer can focus on what really matters: the joy of cooking and the connection shared around the dinner table. By offloading the busy work of searching through kitchen appliance manuals to Agentforce, Williams-Sonoma ensures that every holiday is handled and every table is set with ease. This partnership allows their human experts to focus on deep culinary inspiration and high-level customer relationships, while the AI ensures no detail is missed. It is the ultimate recipe for customer success—a blend of heritage and technology that empowers every person to become the chef they’ve always wanted to be. Learn more: https://www.salesforce.com/news/press-releases/2025/10/14/williams-sonoma-inc-agentforce-customer-support/ Read more customer stories: https://www.salesforce.com/customer-stories ---------------------- #WilliamsSonoma #Salesforce #Agentforce #AIforGood #HumanCenteredAI Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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