For 25 years, @salesforce meant clicking through screens. Not anymore. Watch Ning Taylor, Technical Advisor at Salesforce, demo Headless 360 by connecting Salesforce live to both Claude and ChatGPT in just a few clicks. Ask questions about your pipeline, update opportunities, visualize @Tableau data, and see rich dynamic cards render natively in ChatGPT — all without opening a browser. Salesforce's security model comes built in, and your data stays yours. This is what the agentic CRM era looks like. *Resources & Links:* Explore Headless 360: https://www.salesforce.com/headless/ Learn how Salesforce is pioneering the #1 Agentic CRM: https://www.salesforce.com/crm/ What is agentic CRM?: https://www.salesforce.com/crm/what-is-crm/agentic-crm/ Timestamps 00:00 - Introduction to Headless 360 CRM 01:03 - Connect Salesforce to Claude AI 01:34 - View Pipeline Visualizations with Tableau 01:50 - Update Opportunity Status in Claude 02:58 - Connect Salesforce to ChatGPT & View Dynamic Cards World Tour Boston 2026 -------------- #Agentforce #Salesforce #CRM #AgenticCRM #AIAgents #DigitalTransformation #AITransformation #SalesforceHeadless #HeadlessPlatform #Headless360 #SalesforceHeadless360 #EnterpriseAI #AutonomousAI Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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