The UAE was an early mover in making AI a national priority. Hear His Excellency share lessons from bringing AI into government and discuss what comes next as AI agents reshape how governments serve their citizens. Learn from the UAE’s experience and hear perspectives on the next phase of AI in the public sector. • Learn more about Agentforce 360 for Public Sector: https://www.salesforce.com/government/ • Check out our AI agents guide: https://www.salesforce.com/agentforce/ai-agents/ • Learn about the benefits & use cases of AI in government: https://www.salesforce.com/government/ai/ Timestamps 00:00:05 - Introduction to Marc Benioff and H.E. Omar Sultan Al Olama 00:01:18 - Appointment of the UAE Minister of Artificial Intelligence 00:02:24 - Historical Lessons on Technology Adoption and Innovation 00:04:54 - Overcoming the Fear of AI and Banning Technology 00:08:16 - Real-World Applications of AI in UAE Government Services 00:10:37 - Building Inspiration and Vision in the UAE 00:13:32 - Addressing AI Job Loss and Training Agentic AI Experts 00:15:38 - Global Policy, Regulation, and the Innovator’s Dilemma 00:18:44 - UAE Approach to Data Laws and Collaborative Regulation 00:20:23 - The Role of Chief AI Officers in Government 00:22:27 - Deploying Responsible AI focused on Quality of Life 00:25:49 - Red Lines in AI Deployment and Cyber Security Risks 00:29:07 - Resiliency, Data Centers, and Infrastructure Security 00:37:16 - UAE Values, Peace, and Economic Development 00:41:27 - Future Predictions for AI and Global Equality _______ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Continue your learning journey on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

 23624      153