The biggest announcement in Salesforce history just dropped — and if you weren't at Dreamforce 2026, you missed it live. This episode of This Month at Salesforce is built around AIforce, Marc Benioff's keynote launch of the live interface that brings Agentforce, Data 360, and Customer 360 to people wherever they work — in Slack, in Claude, and in Salesforce itself. Leaders from @anthropic-ai, @NVIDIA, and @OpenAI joined Marc on stage to weigh in on what's next for AI, and customers of every size — from @SouthwestAir to small businesses like The Grout Guy (@bygroutguy) — showed exactly what an agentic enterprise looks like when AIforce is running it. Host Shibani Ahuja also catches up with Salesforce COFO Robin Washington to talk about how Salesforce is using data and AI to drive its own agentic transformation from the inside out. *Plus: a Trailblazer story you don't want to miss.* *Timestamps* 00:00 - Welcome to This Month at Salesforce 01:26 - Dreamforce 2026 Main Keynote Highlights 03:13 - Introducing AIforce 03:21 - Dario Amodei, Co-founder & CEO, Anthropic 03:50 - Agentforce Out-of-the-Box Agents 04:41 - Managing Agents with Agent Fabric & Data 360 05:03 - Jensen Huang, Founder & CEO, NVIDIA 05:54 - Southwest Airlines Customer Story & Agentforce Impact 09:45 - Small Business Success with The Grout Guy 12:27 - Celebrating 20 Years of the Trailblazer Community 17:05 - Salesforce Data & AI Strategy with Robin Washington 19:57 - Explore the Dreamforce campus 22:04 - In loving memory of Brooke Eby (@limpbroozkit) *Resources & Links* Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Learn more about Salesforce Agentforce: https://www.salesforce.com/agentforce Explore AIforce: https://www.salesforce.com/ai Read the guide on Agentforce for Small Business with Agentforce: https://www.salesforce.com/smb Read the guide on AI Enterprise Transformation with Agentforce: https://www.salesforce.com/products/agentforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe #Salesforce #Dreamforce #Agentforce #AIAgents #ThisMonthAtSalesforce #SalesforceAI #CRM #AgenticEnterprise #AIforce _______ Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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