Discover how Salesforce is helping colleges and universities create more connected campus experiences with trusted data and agentic service. See how education leaders are using AI-powered tools to support students, staff, and institutions with faster, more personalized service. Learn how unified data and intelligent automation can improve engagement, streamline campus operations, and deliver next-generation experiences across the entire education community. Learn more about Salesforce for Education: https://www.salesforce.com/education/ Timestamps: 0:00 Welcome and keynote kickoff 4:34 The agentic institution 8:21 Penn State's digital journey 21:00 Platform and AI innovation 26:47 Connected university in action 34:09 Product updates for education 36:17 DePaul University case study 49:41 Closing remarks _______ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Continue your learning journey on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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