AI is now a daily collaborator, but what makes people irreplaceable? Paula Goldman and Ethan Mollick explore the human skills, judgment, and instinct that determine who leads in the agentic era. Timestamps: 0:00 Introduction to AI and work 2:40 The shift to agentic AI 4:49 Skill loss and human value 7:17 The future of training 9:04 Avoiding the supervision trap 11:34 Creativity and AI bias 14:40 Prompting and ideation 17:52 Job market transformation 21:47 Human-centric decision making 24:03 AI as a teammate 26:56 Strengthening relationships 30:26 Call to action for innovation _______ Learn more about Agentforce: https://www.salesforce.com/agentforce/ Check out our guide on artificial intelligence (AI): https://www.salesforce.com/artificial-intelligence/what-is-ai/ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Continue your learning journey on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

 2438      13