How does one of the world's largest home retailers save 500,000 hours annually? Join Ashling Brennan, Manager of Global Planning and Analytics at @wayfair to see how they’ve turned @Slackhq into their "central command center." Learn how Wayfair uses Slackbot and Salesforce channels to drive over $15 million in productivity value by reducing "head-swiveling" and automating repetitive tasks with AI. In this video, you’ll learn: • How Wayfair uses AI summaries to get teams up to speed across time zones. • The impact of integrating Slack with G Suite for seamless data analysis. • Why ethical AI and data governance are crucial for global retail operations. Timestamps: 0:00 - Meet Ashling Brennan from Wayfair 0:45 - Slack as a Central Command Center 1:30 - The Evolution: From Communication to Knowledge Transfer 2:30 - Using Slackbot for Meeting Prep & G Suite Integration 3:50 - Overcoming Skepticism: The "Aha Moment" for AI 4:40 - $15M Productivity Impact: The Results 6:30 - Advice for Retailers Starting with AI Agents 8:10 - Summary of Slackbot’s Benefits Learn more about Slackbot and AI Agents here: https://www.salesforce.com/slack/ Watch the Main Keynote at Agentforce World Tour NYC 2026: https://youtube.com/live/tB53TdyLqQk?feature=share Catch the recap about the Headless 360 revolution: https://youtube.com/shorts/23hTVpuF_Y8?feature=share #Salesforce #Slack #Wayfair #AI #Productivity #Agentforce #DigitalTransformation

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