Unlock the Agentic Government. Learn how Agentforce and Data 360 empower agencies to scale mission impact, automate complex workflows, and deliver trusted experiences at unprecedented speed. Download our State of Service report today: https://www.salesforce.com/government/resources/state-of-service-report-public-sector/ Timestamps [01:20] Predictive, Generative, and Agentic AI in Government [02:03] The Four Systems: Context, Work, Agency, and Engagement [03:35] USPS AI Journey: The Crawl, Walk, Run Approach [05:44] Setting AI Governance and Risk Guardrails [08:23] Why AI Agents Need "Onboarding" and Orientation [10:22] Moving from AI Assistants to Workforce Multipliers [13:42] Data vs. Context: The New Currency for Public Sector [16:31] Secure Collaboration with Slack and GovSlack [17:42] New Industry Innovations: IL5 Security and Field Service [18:16] Demo: Agentforce IT Service for Public Sector [23:18] Mission Force: Security for Defenders and Allies [25:30] U.S. Army HR Modernization: The Digital Front Door [28:22] Agile Government: The "Fail Fast" Mentality for Innovation [30:46] Reducing HR Processing Time from Months to Weeks #SalesforcePublicSector #Agentforce #GovernmentAI #DigitalTransformation #AgenticAI #SalesforceDemo #GovTech

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