SMB leaders are redefining their teams for 10x impact by hiring five turnkey agents, including our newest one: Fin. Hear how leaders from SaaStr AI, Perplexity, Fundamental, and Legora are helping small businesses grow with digital teammates instead of adding more headcount. Discover what’s new from Salesforce for small businesses and learn how AI-powered tools can boost productivity, streamline operations, and help teams scale more efficiently. Learn more about Salesforce Small Business Software: https://www.salesforce.com/small-business/ Learn more about the Agentforce Platform: https://www.salesforce.com/agentforce/ Watch our products in action for SMBs: https://www.youtube.com/playlist?list=PLpR3ykCk9iegHHsQbSBSqiOVsk_7snJ9o Timestamps 00:00:00 - Salesforce Starter Suite & SMB Keynote Intro 00:00:56 - Small Business AI Adoption & Growth Challenges 00:02:03 - Salesforce Data Platform & Agent Architecture 00:02:57 - Slackbot Demo: Automated Meeting Prep & Forecasts 00:06:53 - Piper AI Inbound Pipeline Agent Overview 00:11:14 - SaaStr Demo: Converting Website Leads with Piper 00:14:03 - Momentum Demo: Call Intelligence & CRM Updating 00:20:57 - Agentforce Coworker Demo: Pipeline Planning 00:28:08 - Finn Customer Support AI Agent Demo 00:38:04 - Scale Operations with Salesforce Starter Suite _______ This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch Marc Benioff's opening keynote here: https://youtu.be/wYFt9NCYaVI Watch all of our content from Dreamforce 2026 here: https://www.salesforce.com/plus/experience/dreamforce_2026 Continue your learning journey on Salesforce+: https://www.salesforce.com/plus Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

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