Wondering how to move your AI agent from pilot to production? Batteries Plus and Rosetree Solutions (now part of Citrin Cooperman Advisors LLC) are turning AI pilots into enterprise-wide impact. Discover how they’re using Agentforce to transform sales, accelerate implementation, and scale AI across the business — helping Batteries Plus generate $15 million in pipeline (and growing) while giving sales teams more opportunities to connect with customers. Explore Agentforce: https://www.salesforce.com/agentforce/ Read more about how Batteries Plus reengaged customers: https://www.salesforce.com/blog/batteries-plus-agentforce-builds-sales-pipeline-with-agentforce/ TIMESTAMPS 0:00 - Introduction to Ecosystem Unscripted 0:42 - Why Batteries Plus needed Agentforce 1:02 - Hire more reps or deploy AI agents? 2:19 - Escaping pilot purgatory: scaling AI POCs 3:46 - Why pilots stall: people and process, not technology 4:39 - Choosing the right Salesforce implementation partner 5:54 - Agentforce vs. hiring salespeople: customer reactions 7:16 - Agentic delivery with Claude Code and Agentforce Labs 8:40 - What's next: Data 360 and churn prediction 9:24 - Rapid-fire: surprises building an AI SDR agent 10:24 - Human + agent: why the tag team wins #Agentforce #AIAgents #Salesforce #SDRAgent --------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

 912      4