See the Agentic Enterprise in action. Watch the main keynote from Agentforce World Tour New York and discover how Agentforce 360, Slack, and Data 360 help you automate complex workflows, activate unified data, and drive measurable results across every industry. What You’ll Learn • The Agentic Revolution: Why the shift from generative AI to autonomous agents is the biggest growth opportunity in business history. • Headless 360 Explained: How Salesforce has reinvented its platform to be agent-first, conversational, and unified. • Agentforce Service & Sales: See how to automate customer service with voice agents and use AI SDRs (Piper) to qualify leads and book meetings autonomously. • Slack as the Front Door: Learn how Slackbot acts as a personal agent, prepping you for meetings and updating CRM data without you ever logging into Salesforce. • Agentforce Operations: Discover how to automate complex, manual business processes (like partner onboarding) in minutes using natural language and visual blueprints. Timestamps [04:46] Agentic AI Evolution: Moving from Cloud, Mobile, and Social to Agentic AI [06:48] Agentforce Service Deployment: How to get started with clear ROI in customer service [12:09] Introducing Headless 360: The new architecture for the Agentic Enterprise [21:42] Canada Goose Demo: Voice-first service and seamless human handoffs [26:49] Agentforce Builder Guide: How to design, deploy, and set guardrails for agents [34:28] Engine & Piper Demo: Using AI SDRs to qualify leads and book meetings [44:54] Dell & Agentforce Operations: Orchestrating complex workflows at scale #Agentforce #SalesforceAI #AgenticEnterprise #Headless360 #AIAgents #DigitalTransformation #Keynote #Salesforce ---------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

 257341      65