Every major disruption challenges organizations to rethink how they manage, secure, and protect their infrastructure. While AI, automation, and cloud platforms provide critical tools to monitor networks and maintain uptime, true operational resilience still comes down to people—empowering teams to interpret data, navigate complex regulations, and adapt when it matters most. In this episode of Tech Unscripted, we explore digital resilience, data governance, and why technology alone cannot replace the human element. In this episode you’ll learn: - Defining Digital Resilience: How redundancy, connectivity, and data availability keep critical systems running in a 24/7 world. - The "Resilience Paradox": Why adding more layers of technology can increase fragility if teams don't integrate their operating models. - AI as an Accelerator, Not a Replacement: Applying the "trust but verify" mindset to AI-driven network monitoring and log analysis. - Shared Data Ownership: How IT, security, compliance, and business teams must collaborate to speak a common language and avoid organizational silos. - Navigating Global Regulations: Practical strategies for addressing FFIEC, DORA, and cloud data governance without stalling innovation. - The Human Element: Why real-world IT expertise and critical thinking remain the foundation of fast, effective incident response. Panelist - Evan Mintzer, Director of Production Infrastructure at Customers Bank Host - James Hodge, VP, Global Specialists, Splunk Related links: Cisco Financial Services → https://www.cisco.com/site/us/en/solutions/industries/financial-services/index.html?dtid=osclytb001772 Discover how Cisco is transforming industries with cutting-edge technology and business-driven innovation. Learn more: Cisco Official Site → https://www.cisco.com/?dtid=osclytb001772 Cisco Products & Services → https://www.cisco.com/site/us/en/products/index.html?dtid=osclytb001772 Cisco Solutions → https://www.cisco.com/site/us/en/solutions/index.html?dtid=osclytb001772 Contact Us → https://www.cisco.com/site/us/en/about/contact-cisco/index.html?dtid=osclytb001772 Follow Us on Social Media: Cisco LinkedIn → https://www.linkedin.com/company/cisco Cisco X → https://twitter.com/Cisco Cisco Instagram → https://www.instagram.com/cisco Cisco Facebook → https://www.facebook.com/Cisco Got questions or insights? Drop them in the comments—we'd love to hear from you! Don’t forget to like, subscribe, and hit the bell icon to stay updated on the latest with Cisco. #TechUnscripted #Cisco #DigitalResilience #DataGovernance

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