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公式動画＆関連する動画 [Turning User Behavior Into a Better Customer Experience]
Modern application performance isn’t just about speed—it’s about understanding value and behavior. Perry Thomas (Sr. Dir. of R&D, Developer Experience) and Rob Taylor (Dir. of Product) explore how their engineering and product teams at SAS are reshaping feedback loops to learn and iterate faster. By thoughtfully instrumenting their systems, SAS was able to detect changes, investigate failures, and continuously improve the user experience.
Learn how engineers and product teams can move from reactive debugging to data-driven, proactive decision-making as they improve reliability, optimize features, and explore new frontiers like LLM observability and security. The result is a tighter feedback loop where teams are equipped to deliver better outcomes for both users and the business.
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