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公式動画＆関連する動画 [A New Era of Efficiency: Leveraging AI, Data, and Modernization to Improve Public Services]
Greg Reeder from Datadog talks with Martha Dorris, a leader in government customer experience, about how agencies can drive efficiency using AI, real-time data, and observability. They highlight CX wins at the State Department, IRS, and CBP—showing how smarter monitoring and design improve services, reduce costs, and strengthen citizen trust.
Dive deeper into related resources like Datadog’s CX eBook https://groove.grvlnk3.com/url/cjv1rt125uouzet97hexl/aHR0cDovL2JpdC5seS9DWERhdGFkb2cjZ3Jvb3Zlc3VtOi0yNzQyNzUzMzk%3D, explore solutions tailored for public agencies at http://datadog.com/gov, and follow The CX Tipping Point® Podcast (https://groove.grvlnk3.com/url/cjv1rt125uouzet97hexl/aHR0cDovL2JpdC5seS9DWFRpcHBpbmdQb2ludCNncm9vdmVzdW06MTYxODMxMTc5MA%3D%3D) for ongoing insights into how private-sector CX practices are transforming government service delivery.
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