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公式動画＆関連する動画 [Using Data to Understand What Users Really Want]
In retail and e-commerce, growth often comes not from acquiring more traffic, but from converting more of the visitors already arriving. With conversion rates typically remaining low, even small improvements to user experience can have a significant business impact.
In this DASH panel discussion, Chetan Sharma (Director of Product Management, Datadog), Eduardo Benavides (IT Operations – eCommerce Head, Coppel), and Matt Bruno (Platform Enablement, Wayfair) explore how their teams use observability data to identify friction in the digital customer journey, connect system performance to user behavior, and make informed trade-offs between speed, reliability, and cost.
Watch for practical strategies on leveraging observability to improve customer experience, optimize digital performance, and drive measurable gains in conversion and business outcomes.
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