Sensata Technologies transformed its legal operations by implementing the Docusign Intelligent Agreement Management (IAM) platform to manage thousands of global agreements. By moving from manual filing cabinets to Docusign, Sensata eliminated "painful" version tracking and inbox chaos. Read Sensata's full Docusign story here: https://www.docusign.com/customer-stories/sensata-technologies-leaps-a-thousand-years-into-the-future-with-docusign *The Challenge: Stalled Agreements and Visibility Gaps* Before adopting Docusign, Sensata’s internal systems struggled to keep pace with their advanced engineering. Agreements were stored in physical filing cabinets, making it nearly impossible to track versions or make informed, data-driven decisions. As Harry Hall notes, a "lack of collaboration" was the primary factor stalling agreements, creating bottlenecks that rippled across the supply chain. *The Solution: A Single Source of Truth* Sensata modernized its support functions by unifying its agreement lifecycle: - Docusign eSignature & PowerForms: These tools allowed internal teams to self-serve pre-approved NDAs, removing Legal as a bottleneck for routine documents. - Docusign CLM: This replaced fragmented email threads with a centralized workstream, providing "situational awareness" for every redline and approval. - Docusign IAM: By using IAM, Sensata is moving toward a smart repository that can be trained to find unique terms—like specific rebate amounts or renewal dates—across their entire portfolio. *Key Business Impacts* - Centralized collaboration: Teams now redline in parallel, significantly reducing the time it takes to reach an agreement. - Total transparency: Legal can now see the "exact minute and second" a version was updated, ensuring a full audit trail. - Strategic innovation: By automating 90% of contract review tasks, the legal team has transitioned from a support function to a strategic partner driving business growth. *Video Chapters* 0:00: Why lack of collaboration stalls agreements 0:19: The "filing cabinet" era at Sensata 0:40: Choosing Docusign CLM for automated workflows 0:59: Visibility: tracking changes down to the second 1:23: Docusign Iris: Training AI for unique business needs 1:42: Taking a leap 1,000 years into the future

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