What is the difference between food safety procedures and a true food safety culture? Having food safety procedures documented is important, but procedures alone do not create a strong food safety culture. In this Ask the Expert episode, Ecolab food safety expert Lisa Robinson explains that a true food safety culture exists when employees are trained, empowered to speak up about concerns and supported by leaders who respond constructively to challenges and questions. Lisa discusses why food safety culture goes beyond written programs and depends on creating an environment where people consistently follow safe practices, even when no one is watching. Topics discussed: - The difference between food safety procedures and food safety culture - Why written programs alone are not enough - The importance of employee training and empowerment - How leadership responses influence food safety culture - Why people need to do the right things, even when no one is watching

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