Jasper Hieselaar, Transformation and Observability Architect at KVK (the Dutch Chamber of Commerce), explains how his team replaced fragmented monitoring tools with a single Elastic Observability platform. Unifying logs, metrics, and traces let more than 40 development teams take direct ownership of 150+ business-critical applications. Before the change, broken services and unpredictable delays made incidents hard to track down, and troubleshooting meant chasing data across disconnected tools. Elastic Observability gave the team a fast, realistic integration timeline, and attaching APM agents to existing applications didn't require a heavy engineering lift. The result was full trace-ID visibility, faster latency insights, and a clear view of how every change actually affects the business. Topics covered in this video: - Why fragmented monitoring tools were slowing down incident resolution - How KVK integrated Elastic Observability without a lengthy rollout - Attaching APM agents for full trace and latency visibility - How development teams took ownership of their own application performance - Seeing the real business impact of every change Chapters: 0:00 - Meet Jasper Hieselaar, transformation and observability architect at KVK 0:36 - The problem: broken services and unpredictable delays 0:50 - Getting a realistic, fast time estimate with Elastic Observability 1:08 - Attaching APM agents to applications with Elastic Observability 1:24 - The result: full trace visibility and faster latency insights 1:52 - Seeing the real impact of change across the organization Additional Resources: Learn more about KVK and Elastic: https://www.elastic.co/customers/kvk Learn more about Elastic Observability solutions: https://www.elastic.co/observability #Elastic #observability #customerexperience

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