George Osborne, Security Operations Manager at Smart DCC, explains how the team cut incident detection time by 84% with Elastic Security. Smart DCC operates the UK's smart metering network, connecting 70% of British homes to their energy providers and managing around 124 million devices across critical national infrastructure. Before consolidating onto Elastic, Smart DCC managed security across 15 supplier systems using a third-party managed provider, separate endpoint tooling, and self-managed infrastructure that struggled to keep up as data volumes grew. A single message could touch more than 100 servers and endpoints on its way to a smart meter, and the team's searchable data window was limited to just 3 months. After deploying Elastic Security on a containerized Kubernetes platform with tiered storage, cross-cluster search, and machine learning, monthly event ingestion scaled from 3 billion to 13 billion events. Mean time to detect dropped from roughly 50 minutes to around 8 minutes, the searchable data window extended to 12 months with no rehydration delay, and the team now catches 87% more incidents before customers are affected — while saving more than £250,000 by decommissioning legacy monitoring infrastructure. Topics covered in this video: - Securing a network connecting 70% of UK homes across 124 million devices - Scaling event ingestion from 3 billion to 13 billion events a month - Extending the searchable data window from 3 to 12 months - Catching 87% more incidents before customers are affected - Saving £250,000+ by consolidating onto a single platform Chapters: 00:00 - Meet George Osborne, Security Operations Manager at Smart DCC 0:15 - Securing 70% of UK homes across 124 million devices 0:40 - From an internal SOC to onboarding network operations 1:00 - Scaling from 3 billion to 13 billion monthly events 1:13 - Extending the searchable data window from 3 to 12 months 1:47 - Catching 87% more incidents before customer impact 2:04 - Saving £250,000+ through consolidation Additional Resources: Learn more about Smart DCC and Elastic: https://www.elastic.co/customers/smart-dcc Learn more about Elastic SIEM: https://www.elastic.co/security/siem #ElasticSecurity #customertestimonial

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