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公式動画＆関連する動画 [Reimagining CRM with AI-Powered CX: Five9 & ServiceNow]
ServiceNow Product Director of Contact Centers, Navya Pandiri, joined us to discuss the exciting Five9 and ServiceNow joint announcement: a turnkey AI-powered solution that unifies the best of both platforms into one seamless experience for agents.
Navya shares how this collaboration eliminates platform switching with a unified workspace, combining AI tools and omnichannel capabilities to reduce cognitive load, improve agent productivity, and lower operational costs. Navya also touches on ServiceNow’s bold move into the CRM space and how Five9 plays a critical role in that transformation.
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