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公式動画＆関連する動画 [Five9 and Synovus AI in Real Life]
Is AI just hype, or can it deliver tangible results in a real-world contact center? In this episode of Five9 AI in Real Life, host Tim Crawford, CIO Strategic Advisor at AVOA, sits down with Dana Lloyd, Senior Director of Customer Care at Synovus Bank, to discuss exactly that.
Dana shares an inside look at how Synovus, a leading regional bank, is moving beyond theory and actively applying AI to modernize its customer experience. Learn how they leverage tools like Five9 Agent Assist to empower their 200 agents, reduce handle time, and enhance organizational effectiveness.
Learn more about our customers' stories: www.five9.com/customers
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