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公式動画＆関連する動画 [Agentic AI & the Future of CX with Pindrop]
Aaron Erickson, Senior Engineer Production Support Lead at Pindrop, joined us to share insights about one of the most talked-about topics at CCW: agentic AI agents and their impact on the broader CX ecosystem.
Aaron discusses the evolving landscape of AI-powered voice interactions, highlighting the emerging role of “good bots,” the growing need for deepfake detection, and how technologies from Five9 and Pindrop can help organizations identify and manage synthetic voices within the contact center.
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