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Five9 & Intradiem: Using AI to Transform Contact Center CX and Agent Productivity
Five9 2026-07-21 に公開
In this insightful discussion, Julian Tiongson, Sr. Product Marketing Manager at Five9, is joined by Frank Ciccone, Manager of Channel Business Development at Intradiem. ...more
Five9 & Intradiem: Revolutionizing CX with AI-Powered Workforce Orchestration
Five9 2026-07-21 に公開
Learn how to unlock the future of customer experience and conquer agent burnout with Five9 and Intradiem.
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Evolving Security in the AI-powered Experience - Five9 and Pindrop
Five9 2026-07-09 に公開
As AI transforms the contact center, security has to evolve alongside it.
At CCW, Joshua Pikal from our partner Pindrop joined industry analyst Thomas Brannen (OnConverg ...more
Continuously Innovating with AI in the Retail Industry - Five9 and ALDO Group
Five9 2026-07-08 に公開
At CCW, we interviewed Victor Hernandez Saldana from ALDO Group to discuss how customer expectations are evolving and why retailers need to continuously innovate to deliv ...more
Creating More Personalized Experiences with Medtronic
Five9 2026-07-07 に公開
At CCW, we had the opportunity to chat with Elizabeth Gunter, MBA from Medtronic about their CX journey with Five9, from modernizing a traditional IVR experience to creat ...more
Driving Real Business Outcomes with AI - Five9 and Cresta
Five9 2026-07-01 に公開
What does it take to drive real business outcomes with AI?
At CCW, Russell Banzon from our partner Cresta joined industry analyst Thomas Brannen (OnConvergence, LLC) to ...more