Listen to more IBM Think podcasts → https://ibm.biz/Bdn7fY What happens when a tech leader trades private equity and pro sports for public service? In this episode of Transformers, Frank Sweeney, CIO of the Arizona Department of Child Safety, shares how his unconventional career path led him to one of the most purpose-driven roles in government. Frank discusses how his team is using AI not to replace humans—but to empower them. From reducing administrative burden for field workers to improving outcomes for families and children, Frank explains how ethical, human-centered AI is transforming child welfare in Arizona. Whether you're a CIO, CTO, or tech strategist, this episode offers a powerful look at how emerging technologies can serve people—not just processes. 00:00 - An unconventional path towards a purpose-driven career 05:54 - The “big three” responsibilities of a (public sector) CIO 08:52 - AI as a tool—not a solution—to support purpose-driven work 12:05 - Balancing innovative solutions with risk management and compliance 15:25 - AI can't replace our instincts: Why you still need humans in the loop 18:54 - Maintaining data privacy and security when in the field 21:41 - How technology can help caregivers reduce stress and avoid burnout 24:10 - Leading a purpose-driven life Learn how to boost productivity with AI agents → https://ibm.biz/Bdn7f2 The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. #cio #cto #ethicalai #aiproductivity #aiagents

 203      10