Want to learn more? Watch the full episode here → https://youtu.be/uQDgRCxPq74?si=CHTCC4Ao2QUn6prr A delayed response to a CEO’s vendor question became a wake-up call for business transformation. Lorie Meola, Chief Procurement Officer at IBM, explains that the delay was not just a data or systems problem, but a culture problem. Work was slow because information lived in silos, and teams felt the pressure to be perfect, leading to multiple checks and approvals. This moment made it clear that real change required shifting culture as much as improving technology. And so procurement transformation began with improving data integration, building trust and reducing the fear of mistakes. Teams were given access to information, helping them move faster, collaborate easily and work with confidence. AI news is moving fast. Keep your business ahead with updates about AI advancements, strategies and expert perspectives → https://ibm.biz/Bdb7Zn The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. #ibm #aiinprocurement #leadershipinsights #processoptimization #businessimpact

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