Cassie Kozyrkov created the discipline of decision intelligence, combining the power of AI with data science to enable companies to make better choices. She’s now an AI advisor, and she writes the popular Decision Intelligence newsletter. Kozyrkov joined the WorkLab podcast to discuss how leaders can maximize the potential of AI and data, why having too many options is as unhelpful as having too few, and how to avoid falling prey to confirmation bias. 00:00 – About WorkLab 00:32 – Meet Cassie Kozyrkov: Decision Intelligence Pioneer 01:05 – What Is Decision Intelligence? 02:17 – The Illusion of Being Data-Driven 04:27 – Decision Intelligence in the Age of Generative AI 06:09 – The Challenge of Infinite Good Options 07:52 – The Role of Human Values in AI-Assisted Decisions 08:53 – Seeing the Humans Behind the Technology 09:24 – The Generative AI Value Gap in Organizations 11:04 – Using AI as a Thought Partner for Better Decisions 12:24 – AI’s Role in Drug Discovery and Language Translation 13:34 – The Power and Pitfalls of Prompting AI 15:30 – Cassie’s Personal Use of AI and Translation as a Metaphor 18:09 – The Future of Work: Creativity, Measurement, and Empty Space Find this episode on: - Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812 - Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT - WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast/ About the WorkLab Podcast: Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age. Sign up for the WorkLab newsletter to get the latest AI research, insights, and trends delivered straight to your inbox: https://www.microsoft.com/en-us/worklab/newsletter For more insights on the future of work, visit: https://www.microsoft.com/en-us/worklab/ Subscribe to Microsoft on YouTube here: https://aka.ms/SubscribeToYouTube Follow us on social: LinkedIn: https://www.linkedin.com/company/microsoft/ Twitter: https://twitter.com/Microsoft Facebook: https://www.facebook.com/Microsoft/ Instagram: https://www.instagram.com/microsoft/ For more about Microsoft, our technology, and our mission, visit https://aka.ms/microsoftstories

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