Rajesh Jha is Microsoft’s EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company’s offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along.  00:00 – The Future of Work and AI 00:25 – Meet Rajesh Jha, EVP at Microsoft 00:38 – Lessons from Leading a $100B Business 01:54 – Balancing Innovation and Predictability 02:24 – AI Transformation: A Call to Courage 03:42 – Going All-In on the Cloud: A Leadership Lesson 07:01 – Controlled Chaos and Guardrails in AI 12:12 – The GPT-4 Demo That Changed Everything 14:42 – From Digital Clerk to AI-Enhanced Leader 17:37 – Customer Stories and Copilot Adoption 20:03 – Best Practices for AI Implementation 21:56 – The Role of Leaders in AI Transformation 23:19 – AI Agents and the Rewiring of Workflows 29:00 – The Power of Microsoft Graph and Digital Labor 31:25 – Satya Nadella’s Leadership Questions 32:52 – Lessons from Microsoft’s Reinventions 34:40 – Rajesh’s Favorite AI Use Cases 37:25 – Looking Ahead: AI and the Future of Work 38:30 – Closing Thoughts and Takeaways Find this episode on: - Apple Podcasts: https://podcasts.apple.com/us/podcast/worklab/id1582908812 - Spotify: https://open.spotify.com/show/2vApnLW5XfXoP8WDYGzFkT - WorkLab Podcast: https://www.microsoft.com/en-us/worklab/podcast/ About the WorkLab Podcast: Join host Molly Wood as she explores what leaders need to know to prepare their organizations for the innovations and disruptions that are transforming the way we work. Listen to her conversations with leading economists, technologists, and researchers on everything from how to use AI effectively to what it takes to thrive in a digital age. Sign up for the WorkLab newsletter to get the latest AI research, insights, and trends delivered straight to your inbox: https://www.microsoft.com/en-us/worklab/newsletter For more insights on the future of work, visit: https://www.microsoft.com/en-us/worklab/ Subscribe to Microsoft on YouTube here: https://aka.ms/SubscribeToYouTube Follow us on social: LinkedIn: https://www.linkedin.com/company/microsoft/ Twitter: https://twitter.com/Microsoft Facebook: https://www.facebook.com/Microsoft/ Instagram: https://www.instagram.com/microsoft/ For more about Microsoft, our technology, and our mission, visit https://aka.ms/microsoftstories

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