Alex, a systems architect at EveryMatrix, knows the pain of chasing down a performance issue across five different tools. In this video, he shares how New Relic's unified observability platform changed his team's workflow. Alex dives into how a single dashboard, combined with distributed tracing and service maps, helped him pinpoint a long-running latency issue down to a single overloaded thread pool. Learn how getting a complete view of all your data—from APM to custom queries—helps you solve complex problems faster and even prevent them from happening in the first place. The Problem: Using siloed tools makes it impossible to correlate data and solve complex, long-running issues. The Solution: New Relic provides a single source of truth for all your data, enabling you to get a high-level view and then drill down with custom queries and distributed tracing. The Result: Faster root-cause analysis, a 25% improvement in mean time to resolution, and the ability to proactively address performance issues before they impact customers.

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