In this video, Zack from New Relic demonstrates ending the "needle in a haystack" era of troubleshooting by shifting from service-centric to transaction-centric observability. Modern distributed systems are so complex that finding the source of a slowdown across dozens of microservices often leads to the "Blame Game" between teams. While traditional tools just give you a bigger haystack of data, Transaction 360 and Intelligent Workloads automatically isolate your most critical business journeys, like checkouts or LLM queries, so you can see exactly how technical health impacts your bottom line. By automating dependency mapping and health monitoring, engineering leaders can finally bridge the gap between technical performance and business KPIs to reduce MTTR and protect revenue. Key Takeaways: - Automated Context: Discover how Transaction 360 uses distributed tracing to automatically map every dependency involved in a single transaction across your entire stack, from frontend code to the database. - Business-Aligned Command Centers: Learn how Intelligent Workloads turns that map into a permanent, self-maintaining command center where critical signals bubble up instantly, showing you exactly where the "thread broke". - AI-Powered Investigation: Watch New Relic AI analyze an entire workload to detect anomalies and provide a prioritized performance analysis, helping you move from reactive firefighting to proactive business protection. Chapters: 0:00 The Needle in a Haystack Problem 0:12 The Shift to Transaction-Centric Observability 0:25 Transaction 360: Mapping the Entire Stack 0:40 Intelligent Workloads: Automated Business Journeys 1:00 Connecting Technical Signals to Business KPIs 1:40 AI-Driven Insights & Guided Troubleshooting 2:00 Proactive Business Protection 2:15 Start Your 360 View Today Stop hunting needles and start protecting your transactions: https://newrelic.com/platform/product-preview --- Subscribe to the channel → https://www.youtube.com/c/NewRelicInc?sub_confirmation=1 Follow New Relic on: New Relic → https://newrelic.com Twitter → https://twitter.com/NewRelic LinkedIn → https://www.linkedin.com/company/new-relic-inc- Facebook → https://www.facebook.com/NewRelic

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