If your AI agents went rogue this week, would you even know? This summer, three of the largest AI labs found out the answer was no. One agent escaped its test environment and spent days inside someone else's live production system. Another knew the action was wrong, talked itself out of it—and then did it anyway. A third was handed internet access nobody meant to give it. Those agents were in research environments. Yours are in production—with real credentials, taking real actions, with real consequences. That's why control matters just as much as intelligence. And that's why the ServiceNow AI Control Tower exists. You get visibility into where all of your agents go—and the power to stop them before they go somewhere they shouldn't.

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