Benjamin Urquhart, Chief Technology Officer at Five Horizon Healthcare, discusses the strategic and thoughtful adoption of artificial intelligence in healthcare IT in this interview with The Forecast, recorded at .NEXT 2026 in Chicago. Urquhart explains why AI in healthcare must fit seamlessly into existing clinician workflows, how AI can eliminate administrative charting and reporting burdens to improve patient care, and the critical security exposure created by autonomous shadow AI agents. He also emphasizes the necessity of tool standardization across enterprise ecosystems and effective communication with a modern healthcare workforce. Chapters 00:00 - Introduction & The Hype vs. Reality of Healthcare AI 00:35 - Patient Data Governance & Network Security Risks 01:20 - Easing Clinician Workflows & Administrative Burden 02:15 - Analyzing Complex EMR Data for Patient Care 02:50 - Adapting Workflows for a Younger Digital Generation 03:35 - Taming Shadow AI & Unsanctioned Agents 04:25 - Enterprise Tool Standardization & Ecosystem Integration Related: Lean IT Team Scales AI at Alabama Healthcare Provider https://www.nutanix.com/theforecastbynutanix/industry/how-healthcare-ai-creates-new-opportunities-for-treating-patients Survey Shows Healthcare AI is Reaching Bedsides but IT Systems Need a Boost https://www.nutanix.com/theforecastbynutanix/industry/healthcare-ai-is-moving-to-the-bedside-is-the-infrastructure-ready Getting Beyond AI’s High Anxiety Period https://www.nutanix.com/theforecastbynutanix/profile/for-businesses-the-future-of-ai-is-partnerships Find more stories at The Forecast https://nutanix.com/theforecastbynutanix 👉 Get Social LinkedIn ► https://www.linkedin.com/company/nutanix Instagram ► @nutanix X ► @nutanix

 117      0