When someone dials 911, they are likely having the worst day of their life. For Intrado, the largest provider of emergency services in the U.S., ensuring these life-saving networks are always functional and available leaves zero room for error. However, securing a dual attack surface—ranging from legacy 1970s landline technology to modern, NextGen 911 IP networks—presents a massive defense challenge. To unify their operations, Intrado embraced cybersecurity platformization from Palo Alto Networks. This transition eliminated siloed tools so analysts no longer have to jump between different monitors, and provided expert 24/7 SOC expertise from Unit 42. Powered by Cortex XSIAM, Cortex Cloud, and Cortex AgentiX, Intrado’s lean SecOps team has effectively been elevated into the AI fight. Instead of chasing background noise, they now leverage real-time threat intelligence and end-to-end visibility to stop threats early in the lifecycle before they ever become operational. ⏱️ Response Time Slashed: Reduced median time to resolution from 10 hours down to one minute. 👁️ End-to-End Visibility: Cortex Cloud catches early-stage indicators before they impact live environments. 💼 Strategic Focus: Freed internal engineers to focus on higher-level priorities that impact the company's bottom line. 📉 Predictable Economics: Delivered long-term financial predictability and stability in terms of managing overall security costs. Stop fighting modern threats with disconnected tools. Watch to see how you can accelerate your SecOps through platformization. See the case study: https://www.paloaltonetworks.com/customers/intrado-deploys-ai-driven-cybersecurity-to-safeguard-critical-infrastructure #CybersecurityPlatformization, #CortexXSIAM, #CortexCloud, #SecOps, #Unit42 #PaloAltoNetworks, #AgenticAI

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