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公式動画＆関連する動画 [Where Should Businesses Invest in CX AI Right Now?]
Customer experience AI investment priorities have shifted significantly in the past year, with the biggest returns now coming from using AI to empower agents, rather than self-service tools.
Robin Gareiss, Metrigy's Principal Analyst and CEO, gets into where CX AI is making the most impact in our AI Real Talk.
#ai #customerexperience #cx #customerservice #ringcentral
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